Hey Greg -- I'm unfortunately not a Claws Mail user so I'm not sure I can help on this, but it looks like they have an IRC channel you could post that on: https://www.claws-mail.org/MLs.php
Claws Mail
Re: Claws Mail and iMap
Claws-Mail 3.17 and 4.0 Crashing
Weird.
I have been running Claws for years on 2 identical Windows 10 laptops identically configured without any problems.
I then upgraded to version 4 64bit on one and it works fine, but the Revo uninstaller shows 32bit.
I then upgraded the other and it crashes upon loading: there is some risk activity and no loading. It generates some dumps and MS WER crash reports.
I can't interpret them -- system does not allow me to attach either, so here is the content of the WER report:
Thanx.
I have been running Claws for years on 2 identical Windows 10 laptops identically configured without any problems.
I then upgraded to version 4 64bit on one and it works fine, but the Revo uninstaller shows 32bit.
I then upgraded the other and it crashes upon loading: there is some risk activity and no loading. It generates some dumps and MS WER crash reports.
I can't interpret them -- system does not allow me to attach either, so here is the content of the WER report:
Thanx.
Code: Select all
Version=1
EventType=APPCRASH
EventTime=132747029288327157
ReportType=2
Consent=1
UploadTime=132747029288795931
ReportIdentifier=835c7cfc-08ab-11ec-849b-809ae1413b60
IntegratorReportIdentifier=e2d80488-3cda-4cff-a9a4-e4832255e903
NsAppName=claws-mail.exe
Response.BucketId=34c845bf6693b3f0884fe32e4831c156
Response.BucketTable=4
Response.LegacyBucketId=1751868567989633366
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=claws-mail.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=libpango-1.0-0.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.48.7.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000024f08
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=faea
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=faea0da7ad1d3bf03189e5ec41d94d53
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=3980
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=39801200a09a70e6756b5237cc2a6b20
UI[2]=D:\Claws Mail\claws-mail.exe
UI[3]=claws-mail.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=D:\Claws Mail\claws-mail.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[5]=D:\Claws Mail\libgdk-3-0.dll
LoadedModule[6]=D:\Claws Mail\libgdk_pixbuf-2.0-0.dll
LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\system32\sechost.dll
LoadedModule[9]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[10]=D:\Claws Mail\libgio-2.0-0.dll
LoadedModule[11]=C:\WINDOWS\system32\comdlg32.dll
LoadedModule[12]=C:\WINDOWS\system32\combase.dll
LoadedModule[13]=C:\WINDOWS\system32\bcryptPrimitives.dll
LoadedModule[14]=C:\WINDOWS\system32\shcore.dll
LoadedModule[15]=C:\WINDOWS\system32\USER32.dll
LoadedModule[16]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[17]=C:\WINDOWS\system32\SHLWAPI.dll
LoadedModule[18]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[19]=C:\WINDOWS\system32\cfgmgr32.dll
LoadedModule[20]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[21]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[22]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[23]=C:\WINDOWS\system32\profapi.dll
LoadedModule[24]=C:\WINDOWS\system32\FirewallAPI.dll
LoadedModule[25]=C:\WINDOWS\system32\NETAPI32.dll
LoadedModule[26]=C:\WINDOWS\system32\ole32.dll
LoadedModule[27]=C:\WINDOWS\system32\WLDAP32.dll
LoadedModule[28]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[29]=D:\Claws Mail\libglib-2.0-0.dll
LoadedModule[30]=D:\Claws Mail\libgmodule-2.0-0.dll
LoadedModule[31]=C:\WINDOWS\system32\IMM32.dll
LoadedModule[32]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[33]=D:\Claws Mail\libgobject-2.0-0.dll
LoadedModule[34]=D:\Claws Mail\libgtk-3-0.dll
LoadedModule[35]=D:\Claws Mail\libnettle-8.dll
LoadedModule[36]=D:\Claws Mail\libpango-1.0-0.dll
LoadedModule[37]=D:\Claws Mail\libpangocairo-1.0-0.dll
LoadedModule[38]=D:\Claws Mail\libcairo-2.dll
LoadedModule[39]=D:\Claws Mail\libenchant-2.dll
LoadedModule[40]=D:\Claws Mail\libintl-8.dll
LoadedModule[41]=D:\Claws Mail\libgnutls-30.dll
LoadedModule[42]=D:\Claws Mail\libetpan-20.dll
LoadedModule[43]=D:\Claws Mail\libiconv-2.dll
LoadedModule[44]=D:\Claws Mail\libregex-1.dll
LoadedModule[45]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[46]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[47]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10586.0_none_396e892957c7fb25\COMCTL32.dll
LoadedModule[48]=D:\Claws Mail\libwinpthread-1.dll
LoadedModule[49]=D:\Claws Mail\libpng16-16.dll
LoadedModule[50]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.10586.494_none_d3c3a333ffd0ab13\gdiplus.dll
LoadedModule[51]=D:\Claws Mail\libcairo-gobject-2.dll
LoadedModule[52]=D:\Claws Mail\libfribidi-0.dll
LoadedModule[53]=D:\Claws Mail\libepoxy-0.dll
LoadedModule[54]=D:\Claws Mail\libpangowin32-1.0-0.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[57]=D:\Claws Mail\zlib1.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[59]=C:\WINDOWS\system32\NSI.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[61]=D:\Claws Mail\libffi-8.dll
LoadedModule[62]=D:\Claws Mail\libharfbuzz-0.dll
LoadedModule[63]=D:\Claws Mail\libfontconfig-1.dll
LoadedModule[64]=D:\Claws Mail\libpangoft2-1.0-0.dll
LoadedModule[65]=D:\Claws Mail\libatk-1.0-0.dll
LoadedModule[66]=D:\Claws Mail\libfreetype-6.dll
LoadedModule[67]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.494_none_a2d8b04ea53e3145\COMCTL32.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[69]=D:\Claws Mail\libpixman-1-0.dll
LoadedModule[70]=D:\Claws Mail\libgcc_s_seh-1.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[72]=D:\Claws Mail\libhogweed-6.dll
LoadedModule[73]=D:\Claws Mail\libp11-kit-0.dll
LoadedModule[74]=D:\Claws Mail\libgmp-10.dll
LoadedModule[75]=D:\Claws Mail\libtasn1-6.dll
LoadedModule[76]=D:\Claws Mail\libcurl-4.dll
LoadedModule[77]=D:\Claws Mail\libsasl2-3.dll
LoadedModule[78]=D:\Claws Mail\libexpat-1.dll
LoadedModule[79]=D:\Claws Mail\libstdc++-6.dll
LoadedModule[80]=C:\WINDOWS\system32\Normaliz.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[83]=D:\Claws Mail\libxml2-2.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\DAVHLPR.DLL
LoadedModule[85]=D:\Claws Mail\libpsl-5.dll
LoadedModule[86]=D:\Claws Mail\icuuc58.dll
LoadedModule[87]=D:\Claws Mail\icudata58.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\msvcr100.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\fwbase.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[93]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[94]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[95]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[96]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[97]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[99]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[100]=C:\WINDOWS\system32\clbcatq.dll
LoadedModule[101]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[102]=C:\WINDOWS\system32\propsys.dll
LoadedModule[103]=C:\WINDOWS\system32\winhttp.dll
LoadedModule[104]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[105]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[106]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[107]=C:\WINDOWS\SYSTEM32\icm32.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=claws-mail.exe
AppPath=D:\Claws Mail\claws-mail.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F5CEBC554C9C29BC2D92ED6FEA2EC70D
Last edited by Midas on Mon Sep 06, 2021 7:20 am, edited 1 time in total.
Reason: Enclosed log in CODE tag for brevity.
Reason: Enclosed log in CODE tag for brevity.
Re: Claws Mail
Topic update: Claws Mail v4.0.0 was released 2021-07-10 (news announcements archived at https://www.claws-mail.org/NEWS).
Sadly, after all these years, Claws Mail for Windows still saves its files to '%APPDATA%' by default with no user input.
Sadly, after all these years, Claws Mail for Windows still saves its files to '%APPDATA%' by default with no user input.