VPSLink wrote:We cannot risk having a third party label our network as a source of malicious content as that would adversely affect our other VPSLink customers.
Exactly. Since MOST websites have some user-generated content, this is an awful, borderline absurd policy. If none of their other customers have a web forum, I'd be shocked.Andrew Lee wrote:I run a user-maintained database/forum of portable freeware.
As Joby said:
As a site that's almost entirely user-generated content, we don't need to get hacked, we just need one of our users to post ANY link and later point it to a piece of even suspected malware.joby_toss wrote:Very dangerous attitude from VPSLink! It is that easy for a third party to have TPFC taken down?
If there was some kind of method of remediation (lets say 30 minutes) then action could be taken. Myself or Andrew could potentially get to a computer and unlink the offending content. That they took 24 hours to even give the opportunity to fix the violation just shows they're not serious about their customers. Its like having your car towed and then they'll call you tomorrow when they figure out where it got towed to. Maybe in city government you expect delays, but from web hosting providers? Just a few hours of downtime can seriously damage a startup as emails bounce, search engines drop their rankings, and customers go elsewhere.
If possible, Amazon or Rackspace have a good reputation and are extremely robust, but they tend to be expensive. I'll do some digging.Andrew Lee wrote:So any personal recommendations for new hosts?