Server down time

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Andrew Lee
Posts: 2362
Joined: Sat Feb 04, 2006 9:19 am
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Server down time

#1 Post by Andrew Lee » Sat May 25, 2019 1:57 pm

There was a scheduled maintenance a few hours back:

When: Sunday, May 25th, 2019
Time: 6am PST
Duration: 4 hours

Everything should be up and running now.

Apologies for the inconvenience caused!

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Midas
Posts: 5341
Joined: Mon Dec 07, 2009 7:09 am
Location: Sol3

Re: Server down time

#2 Post by Midas » Sat May 25, 2019 3:30 pm

I'm glad that's all there was. Kinda panicked when I couldn't get my daily fix... :mrgreen:

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__philippe
Posts: 606
Joined: Wed Jun 26, 2013 2:09 am

Re: Server down time

#3 Post by __philippe » Sun May 26, 2019 5:54 am

Andrew Lee wrote:
Sat May 25, 2019 1:57 pm
There was a scheduled maintenance a few hours back:

When: Sunday, May 25th, 2019
Time: 6am PST
Duration: 4 hours
...
@Andrew,

Your service provider's estimate of scheduled maintenance length is a tad optimistic :
TPFC actual down time was at least twice the stated 4H duration

Check your service agreement terms, maybe there is a case for claiming some refund on next month billing... :mrgreen:

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